LAB IT, SMART IT

LAB IT handle your lab cases quickly, efficiently, and smartly.

Fee Schedule
Consultation
Lab It Instruction
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1️⃣ Create your order.

Sign up on our BIOTEM USA website and set up your account. This will give you access to start your orders and manage your personal lab cases.

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2️⃣ Fill Out Your Case

Provide as much detail as possible for your case. This is your digital slip, and all orders will be processed based on the information provided here.

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3️⃣ Upload Your Files

Attach all necessary files for your case. If pickup is required, schedule it at this stage.

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4️⃣ Track Your Order

Keep track of your order. Once your case is successfully submitted and the order is approved, you will receive an email titled New Case Created.

Visual comparison of acceptable vs. unacceptable submissions

Submission Guidelines & QC Standards

If the submitted files are too blurry or not usable, we may request resubmission after case review.

PASS – Good Examples

Clear CBCT contrast
Clear CBCT contrast
Clean IOS scan
Clean IOS scan
Separate impressions
Separate impressions
High-quality material
High-quality material

FAIL – Poor Examples

Blurry CBCT scan
Blurry CBCT scan
Noisy IOS data
Noisy IOS data
Connected impressions
Connected impressions
Alginate material
Alginate material
WHY LAB IT

No more complicated dental workflows. Order simply and confidently with Lab it.

End the complexity of dental workflows. Order easily and confidently with the Labit system.

A smarter dental workflow starts here. Order seamlessly with the Lab it system.

📌Case Submission Guidelines

1️⃣ Accurate Case Information

When submitting a case, please ensure that all information is entered accurately, including your name, patient name, and case details.

Any issues arising from incorrect or incomplete information will be the sole responsibility of the person who submitted the case.
2️⃣ Deadline & Shipping Timeline

Please set your case deadline by allowing 7–10 business days for shipping and production.

If an unrealistically short deadline is selected (excluding approved rush cases), the case may require re-coordination with our team, which can result in delays.
3️⃣ Order Status & File Submission

Once a lab order is submitted, the system will automatically verify whether:


  • A valid deadline has been requested

  • All required scan files have been uploaded

If physical pickup is required, you must mark this option clearly.

If pickup is not required, please upload digital scan files only.

When all requirements are met, your order status will change to “New Order Created.”

📩 If you do not receive this confirmation email, your case is not yet in progress.
4️⃣ Questions?

For any questions or follow-ups regarding your case, please contact us at:

📧 info@biotemusa.com